Terms and Conditions and Privacy Policy

1. Acceptance of Terms

By accessing our website or services, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, please refrain from using our services.

2. Services Provided

Hook & Reel provides marketing services, including but not limited to brand development, digital marketing, content creation, and analytics (“Services”). We reserve the right to modify, suspend, or discontinue any part of our Services without notice.

3. User Responsibilities

• Account Security: You are responsible for maintaining the confidentiality of your account information.
• Compliance: You agree to use our website and Services in compliance with all applicable laws.
• Prohibited Activities: Any attempt to harm, disrupt, or interfere with our website or Services, including hacking or unauthorized access, is strictly prohibited.

4. Intellectual Property

All content, branding, and intellectual property on our website and materials we provide are the exclusive property of Hook & Reel. Unauthorized use, distribution, or reproduction is prohibited without prior written consent.

5. Payment and Fees

• Billing: Payments for Services are due as outlined in individual agreements.
• Refunds: Refunds are subject to the terms outlined in each specific contract, with no implied guarantees unless specified in writing.

6. Limitation of Liability

Hook & Reel is not liable for any indirect, incidental, or consequential damages arising from your use of our Services. We make no warranties regarding the accuracy or reliability of our website content.

7. Indemnification

You agree to indemnify and hold Hook & Reel, its employees, agents, and affiliates harmless from any claims, liabilities, or expenses arising from your use of our Services.

8. Termination

We reserve the right to terminate or suspend your access to our Services at our discretion, without notice, if you violate these Terms or engage in any unlawful activity.

9. Changes to Terms

Hook & Reel may update these Terms from time to time. Continued use of our Services constitutes acceptance of any updated terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of South Carolina.

Contact Us

For questions regarding these Terms, please contact us at chris@hookandreel.net.

1. Information We Collect

• Personal Information: When you contact us, subscribe, or use our Services, we may collect personal details such as name, email, phone number, and billing information.
• Usage Data: We collect information on how you interact with our website, such as IP address, browser type, pages visited, and time spent, to improve user experience.

2. How We Use Your Information

• Service Delivery: To provide and manage our Services, process payments, and respond to inquiries.
• Communication: To send updates, promotions, or service-related notifications.
• Analytics and Improvements: To enhance our website and marketing efforts through aggregated, anonymous data.

3. Information Sharing

• Third-Party Service Providers: We may share information with trusted third parties, such as payment processors, IT service providers, and marketing analytics platforms, who assist us in providing Services.
• Legal Requirements: We may disclose information when required by law or to protect the rights, safety, and security of Hook & Reel and our clients.

4. Data Security

We employ industry-standard security measures to protect your personal information. However, please understand that no online system is completely secure. We strive to protect your information but cannot guarantee its absolute security.

5. Your Rights

• Access and Correction: You can request access to, or correction of, your personal information we hold.
• Opt-Out: You can unsubscribe from marketing communications by following the opt-out instructions in our emails.
• Data Deletion: Contact us at chris@hookandreel.net if you wish to delete your data, subject to legal retention requirements.

6. Use of Cookies

Our website uses cookies to enhance user experience. You can adjust cookie preferences in your browser settings, although this may affect functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised policy on our website, and continued use of our Services implies acceptance.